Free Shipping on Orders Over $100
Orders exceeding $100 qualify for free shipping within the United States.
Shipping for Orders Under $100
Domestic U.S. shipping starts at $40 (for the first 2kg), with an additional charge for extra weight. With final costs calculated based on package weight and delivery location at checkout.
Lost or Stolen Packages
THECATAL is not responsible for lost or stolen packages after the tracking status indicates successful delivery. If your package is stolen after being delivered to your doorstep or mailbox, please consider selecting signature confirmation or assume responsibility for the loss.
Freight Forwarding & Private Mailbox Services
THECATAL is not responsible for any lost or stolen packages once they have been delivered to a private mailbox(P.O. Box) service.
Estimated Delivery Time
Warehouse Processing: 1-2 business days
Shipping Time: 5 - 15 business days
Orders over $199 with a Canadian address qualify for free shipping. For packages under $199, the shipping fee starts at $40 (for the first 2kg), with an additional charge for extra weight. Your order will be shipped based on package weight and delivery region, with estimated delivery time and shipping cost provided at checkout.
Estimated Delivery Time
Warehouse Processing: 1-2 business days
Shipping Time: 12-15 business days
Free Shipping on Orders Over $199 – Orders exceeding $199 qualify for free shipping to EU destinations.
Shipping for Orders Under $199 – EU shipping fees start at $40, with an additional charge for extra weight. Final costs calculated based on package weight and delivery location at checkout.
Estimated Delivery Time
Warehouse Processing: 1-2 business days
Shipping Time: 12-15 business days
Orders over $199 with a shipping address in non-EU European countries qualify for free shipping. For packages under $199, the shipping fee starts at $40 (for the first 2kg), with an additional charge for extra weight. Your order will be shipped based on package weight and delivery region, with estimated delivery time and shipping cost provided at checkout.
Estimated Delivery Time
Warehouse Processing: 1-2 business days
Shipping Time: 12-15 business days
Orders over $199 with a shipping address in Australia and New Zealand qualify for free shipping. For packages under $199, the shipping fee starts at $40 (for the first 2kg), with an additional charge for extra weight. Your order will be shipped based on package weight and delivery region, with estimated delivery time and shipping cost provided at checkout.
Estimated Delivery Time
Warehouse Processing: 1-2 business days
Shipping Time: 5-15 business days
Orders over $199 with a shipping address in Japan and South Korea qualify for free shipping. For packages under $199, the shipping fee starts at $40 (for the first 2kg), with an additional charge for extra weight. Your order will be shipped based on package weight and delivery region, with estimated delivery time and shipping cost provided at checkout.
Estimated Delivery Time
Warehouse Processing: 1-2 business days
Shipping Time: 5-15 business days
Customers are responsible for shipping fees. Costs are calculated based on package weight and delivery location at checkout.
Important Notice:
For international orders, any customs duties or value-added tax incurred will be the responsibility of the recipient.
If an international package is refused or not claimed from customs, return shipping fees will apply. Any associated costs will be deducted from the refund amount.